All Collections FAQs Troubleshooting
I can't find my notes - what should I do?

Don't worry - nothing will be deleted in Fellow without your explicit permission.

So it's all about finding where they are

Step 1:

Search for the name of the meeting, the name of the attendees, or any keywords that might help.

You can access search directly on the home page, or from the navigation bar, or by using the keyboard shortcut command K.

Be sure to press enter to do a global search.

Step 1a:

If there is an issue with the calendar event itself (maybe it's expired), click on the Expired/Calendar icon and reconnect to the correct calendar event.

You will also have the option to "Change event" and link another calendar event.

Step 2:

Once you find the notes, you can merge the streams together to keep all the notes in 1 place.

To do this - go to the stream with the most notes. If it is a 1-on-1 note, go to the 1-on-1 section with that person and merge the other notes into that stream.

--------------------------------------------------------------

If you are still having issues, please contact support! The easiest way would be to use the in-app chat.

请包括会议的名称、任何relevant dates, and some of the meeting attendees - anything that could help us locate the note in our database.

Did this answer your question?
Baidu
map